Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the Believe In Signs website, quotes, orders and services. By using the Site or placing an order you agree to these Terms and to our Privacy Policy, Disclaimers and Disclosures. If you do not agree, do not use the Site or place an order.

Quotes are estimates based on the information you provide and are valid for 30 days unless stated otherwise. Pricing may change if artwork, quantities, imprint colors, materials, decoration methods, freight or supplier availability change.

An order is confirmed only after (a) you approve a written quote or proof and (b) we receive any required deposit. Verbal agreements are not binding.

You are responsible for the accuracy of all copy, spelling, artwork, sizing, colors, placement and specifications. Once you approve a proof in writing (including email), you authorize production “as approved” and accept responsibility for the final product matching that proof.

Production time begins after written proof approval and receipt of deposit, not the order date.

By submitting artwork, logos, images or text, you represent that you own the rights or have valid permission to use and reproduce them, and you grant us a limited license to reproduce them solely to fulfill your order.

You will defend, indemnify and hold Believe In Signs harmless from claims arising from artwork you supplied, including trademark, copyright, right-of-publicity and similar claims.

Design work, mock-ups, and files we create remain our property until fully paid for. Upon full payment, ownership of the specific final artwork prepared for you transfers to you unless otherwise agreed in writing.

Production time varies by product, decoration method and supplier. Rush production may be available for an additional fee.

Industry-standard variance applies: color matching, garment sizing, embroidery stitch counts, print registration and product dimensions may vary within accepted tolerances. Screen-printed, embroidered and sublimated goods may ship with an overrun/underrun of up to ±5%.

Unless otherwise stated, a 50% deposit is required to begin production. Final balance is due prior to release or delivery of goods. Net terms are available to approved accounts only.

Past-due balances accrue a late fee of 1.5% per month or the maximum allowed by law. Returned payments incur a fee. You are responsible for collection costs, including reasonable attorneys’ fees.

Shipping estimates are not guarantees. Title and risk of loss pass to you upon our delivery to the carrier. Claims for shipping damage must be filed with the carrier; we will assist as reasonably possible.

Custom decorated and personalized goods are non-returnable and non-refundable except for verified manufacturing defects or errors on our part. Report any issue within 7 days of receipt with photos and order number.

Orders may be canceled before production begins. Once artwork, proofs, deposit payments or supplier orders have been processed, cancellation fees will apply to cover incurred costs.

Applicable California sales tax is added to invoices. Resale customers must provide a valid resale certificate prior to invoicing to be exempt.

Stores we host for schools, teams and companies operate on limited timelines (open/close dates). Once a store closes, production begins and orders cannot be changed or canceled. Delivery timelines follow the schedule listed on each store.

We warrant that goods will substantially conform to the approved proof and be free from material manufacturing defects. This warranty is your sole remedy.

To the fullest extent permitted by law, the Site and services are provided “as is” and “as available.” We disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

To the fullest extent permitted by law, Believe In Signs’s total liability for any claim arising out of or relating to an order or use of the Site is limited to the amount paid to us for the specific order at issue. We are not liable for indirect, incidental, special, consequential, punitive or exemplary damages, or for lost profits, goodwill or data.

You agree to defend, indemnify and hold Believe In Signs, its owners, employees and suppliers harmless from any claim, loss, liability or expense (including reasonable attorneys’ fees) arising from your artwork, your use of the Site or products, or your breach of these Terms.

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, labor actions, supplier shortages, carrier delays, pandemics, government action or utility outages.

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Exclusive venue for any dispute lies in the state or federal courts located in San Diego County, California, and you consent to their personal jurisdiction.

We may update these Terms from time to time. Changes become effective when posted here with an updated date. Continued use of the Site after changes constitutes acceptance.

Questions about these Terms? Contact Believe In Signs, Carlsbad, California. Call (760) 536-8687 or email sales-usa@believeinsigns.com.